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KWSC Training | Accredited Courses | Short Courses | Course Dates | Enquiries

KWSC Training provides courses that are conducted on site or specific to your organisations needs.
› Introduction to Workplace Hygiene
› Introduction to Food Safety
› Food Safety Course
› Gaming Operations
› Responsible Gambling Services

› Responsible Service of Alcohol

› Bar Operations Course

› Cafe Operations Course

This introductory unit is designed to provide students with a basic understanding of workplace hygiene at operational level.

Program structure:

Code

Title

Description

THHGHS01B

Follow workplace hygiene procedures

Follow hygiene procedures

Identify and prevent hygiene risks

This unit forms part of Certificate III in Hospitality (Operations). Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate III in Hospitality (Operations).

Further study opportunities:

Students completing the introduction to workplace hygiene program may proceed to attain a full Certificate III in Hospitality (Operations) qualification or food safety course.

Click here for a Course Information Flyer.

This program is designed to provide students with an introduction to the importance of food safety and workplace hygiene in the workplace.

Program structure:

Code

Title

Description

THHGHS01B

Follow workplace hygiene procedures

Follow hygiene procedures

Identify and prevent hygiene risks

THHS2CC2B

Establish and maintain quality control

Establish and implement procedures for quality control Monitor quality Solve quality related problems

The units undertaken in this course forms part of Certificate IV in Hospitality (Supervision). Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate IV in Hospitality (Supervision).

Further study opportunities:

Students completing the introduction to food safety program may proceed to attain a full Certificate IV in Hospitality (Supervision) qualification or food safety course.

Click here to download the Course Information Flyer.

The purpose of this training program is to provide managers, supervisors and HACCP implementation team members the opportunity to acquire the skills and knowledge required to effectively develop and maintain a food safety program, specific to the hospitality industry.

Students are provided with generic knowledge and skills relating the importance of food safety and managing food hygiene by identifying hazards, identifying control measures, determining appropriate control limits at each defined critical control point, monitoring and taking corrective action and record keeping.

Program structure:

Code	Title	Description
THHGHS01B	Follow workplace hygiene procedures	Follow hygiene procedures Identify and prevent hygiene risks
THHS2CC2B	Establish and maintain quality control	Establish and implement procedures for quality control Monitor quality Solve quality related problems
THHBCC11B	Implement food safety procedures	Identify food safety critical control points and hazards Implement procedures for food safety
THHS2CC3B	Develop a food safety program	Identify needs for the food safety program Develop a food safety program for a specific commercial catering enterprise Implement the food safety program Evaluate and revise the food safety program as required

Further study opportunities:

Students completing the food safety program may proceed to attain a full Certificate IV in Hospitality (Supervision) qualification.

Click here to download the Course Information Flyer.

This program is designed to provide students with the necessary skills and knowledge to work effectively in all facets of gaming. The program covers the operation and maintenance of gaming machines, pay outs and security of gaming areas, the provision of advice on all games offered by an enterprise and conducting day-to-day operations within a TAB outlet and Keno game within a hospitality enterprise.

This program is delivered in a simulated training room ensuring that students receive industry specific training.

Program structure:

Code	Title	Description
THHGFA01B	Process financial transactions	Process receipts and payments Reconcile takings
THHBG01B	Attend gaming machines	Advise customers on games and gaming activities Operate and maintain gaming machines Make gaming machines payouts Operate and maintain coin dispensing equipment
THHBG02B	Operate a TAB outlet	Set up a TAB outlet Advise customers on TAB operations and regulations Operate a TAB betting machine Perform TAB terminal accounting and security procedures Monitor daily racing activities Clean and maintain TAB equipment
THHBG03B	Conduct a Keno game	Conduct a Keno game Advise customers on features of Keno Process bet types Pay out prizes Cancel tickets
THHADG03B	Provide responsible gambling services	Provide information and assistance to customers about gambling Provide information and assistance to customers about gambling

The units undertaken in this course forms part of Certificate III in Hospitality (Operations). Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate III in Hospitality (Operations).

Further study opportunities:

Students completing the gaming program may proceed to attain a full Certificate III in Hospitality (Operations) qualification.

Click here to download the Course Information Flyer.

This program is designed to provide students with the skills and knowledge required to satisfy the relevant State/Territory legislative requirements and codes of practice to provide responsible gambling services and to ptrovide information and assistance to customers.

Program structure:

Code	Title	Description
THHADG03B	Provide responsible gambling services	Provide responsible service of gambling Provide information and assistance to customers about gambling

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the unit completed.

Click here to download the Course Information Flyer.

Provide Responsible Service of Alcohol (RSA)

This program is authorised by the Liquor Licensing Department of Queensland and is run by KWSC Training in partnership with Direct Training Australia.

Program structure:

Code

THHBFB09B

Title

Provide responsible service

of alcohol

Description

Identify customer to whom service may be refused

Prepare and serve alcoholic beverages responsibly

Assist customers to drink within appropriate limits

Assist alcohol affected customers

Upon successful completion of the program, students will be issued with a Liquor Licensing authorised Statement of Attainment listing the unit completed.

Click here to download the Course Information Flier

This program is designed to provitde students with the necessary skills and knowledge to effectively operate a licensed bar.

Program structure:

Code	Title	Description
THHGHS01B	Follow workplace hygiene procedures	Follow hygiene procedures Identify and prevent hygiene risks
THHGFA01B	Process financial transactions	Process receipts and payments Reconcile takings
THHBFB09B	Provide responsible service of alcohol	Identify customer to whom service may be refused Prepare and serve alcoholic beverages responsibly Assist customers to drink within appropriate limits Assist alcohol affected customers
THHBFB00B	Clean and tidy bar areas	Clean bar and equipment Clean and maintain public areas
THHBFB01B	Operate a bar	Prepare a bar for service Take drink orders Prepare and serve drinks Close down bar operations

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the units completed.

Click here to download the Course Information Flyer.

This program is designed to provitde students with the necessary skills and knowledge to work effectively in a restaurant, coffee shop or café.

Program structure:

Code	Title	Description
THHGHS01B	Follow workplace hygiene procedures	Follow hygiene procedures Identify and prevent hygiene risks
THHGFA01B	Process financial transactions	Process receipts and payments Reconcile takings
THHBFB02B	Provide a link between kitchen and service areas	Liaise between kitchen and service areas Clean and clear food service areas
THHBFB03B	Provide food and beverage service	Prepare dining / restaurant area for service Prepare and set tables Welcome customers Take and process orders Serve and clear food and drinks Close down restaurant / dining areas
THHBFB12B	Prepare and serve espresso coffee	Organise and prepare work areas Provide customer service and advise customers on espresso coffee Select and grind coffee Extract coffee, texture milk Serve and present espresso coffee Clean and maintain espresso machine

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the unit completed.

Click here to download the Course Information Flyer.

KWSC Training | Accredited Courses | Short Courses | Course Dates | Enquiries

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