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KWSC Training | Accredited Courses | Short Courses | Course Dates | Enquiries
Short Courses

KWSC Training provides courses that are conducted on site or specific to your organisations needs.
› Introduction to Workplace Hygiene
› Food Safety Course
› Gaming Operations
› Responsible Gambling Services
› Responsible Service of Alcohol
› Responsible Management of Licensed Venue
› Bar Operations Course
› Cafe Operations Course
Introduction to Workplace Hygiene

This introductory unit is designed to provide students with a basic understanding of workplace hygiene at operational level.

Program structure:

Code Title Description
SITXOHS002A Follow workplace hygiene procedures

Follow hygiene procedures and identify hygiene hazards.

Report any personal health issues.Prevent food and other item contamination.

Prevent cross-contamination by washing hands.

This unit forms part of Certificate III in Hospitality. Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate III in Hospitality.

Further study opportunities:
Students completing the introduction to workplace hygiene program may proceed to attain a full Certificate III in Hospitality qualification or food safety course.


Click here to download the Course Information Flyer.

Food Safety Course

The purpose of this training program is to provide managers, supervisors and HACCP implementation team members the opportunity to acquire the skills and knowledge required to effectively develop and maintain a food safety program, specific to the hospitality industry.

Students are provided with generic knowledge and skills relating the importance of food safety and managing food hygiene by identifying hazards, identifying control measures, determining appropriate control limits at each defined critical control point, monitoring and taking corrective action and record keeping.

The Food Safety Act 2006 requires all licensable food businesses to have a Food Safety Supervisor. Food Safety Supervisors must hold a statement of attainment in the following units of competency. This requirement commenced from 22nd February 2008 and was be enforcable from 1st July 2008.

This course fulfils the requirements as specified by the Food Safety Act 2006.

Program structure:

Code Title Description
SITXOHS002A Follow workplace hygiene procedures

Follow hygiene procedures and identify hygiene hazards.

Report any personal health issues.

Prevent food and other item contamination.

Prevent cross-contamination by washing hands.
SITXFSA001A Implement food safety procedures

Implement procedures for food safety.

Store food safely.

Prepare food safely.

Provide safe single use items.

Maintain a clean environment.

The units undertaken in this course forms part of Certificate III in Hospitality. Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate III in Hospitality.

Further study opportunities:

Students completing the food safety program may proceed to attain a full Certificate III in Hospitality (Operations) qualification.

Click here to download the Course Information Flyer.

Gaming Operations

This program is designed to provide students with the necessary skills and knowledge to work effectively in all facets of gaming. The program covers the operation and maintenance of gaming machines, pay outs and security of gaming areas, the provision of advice on all games offered by an enterprise and conducting day-to-day operations within a TAB outlet and Keno game within a hospitality enterprise.

This program is delivered in a simulated training room ensuring that students receive industry specific training.

Program structure:

Code Title Description
SITXFIN001A Process financial transactions Process receipts and payments
Reconcile takings
SITHGAM001A Attend gaming machines

Advise customers on games and gaming activities.

Operate and maintain gaming machines.

Monitor security of gaming areas.

Make gaming machine payouts.

Operate and maintain coin dispensing equipment.
SITHGAM002A Operate a TAB outlet

Set up a TAB outlet.

Advise customers on TAB operations and regulations.

Operate the TAB betting machine.

Perform TAB terminal accounting and security procedures.

Monitor daily racing activities.

Clean and maintain TAB equipment.

SITHGAM003A Conduct a Keno game

Advise customers on features of Keno.

Process bet types.

Pay out prizes.

Cancel tickets.

Operate general functions.

Clean and maintain terminals.

Monitor security of Keno operations.

SITHGAM006A Provide responsible gambling services

Provide responsible service of gambling.

Provide information and assistance to customers about problem gambling.

The units undertaken in this course forms part of Certificate III in Hospitality. Upon successful completion of the program, students will be issued with a statement of attainment listing each of the units, in partial completion of Certificate III in Hospitality.

Further study opportunities:
Students completing the gaming program may proceed to attain a full Certificate III in Hospitality qualification.

Click here to download the Course Information Flyer.

Responsible Gambling Services

This program is designed to provide students with the skills and knowledge required to satisfy the relevant State/Territory legislative requirements and codes of practice to provide responsible gambling services and to ptrovide information and assistance to customers.

Program structure:

Code Title Description
SITHGAM006A Provide responsible gambling services

Provide responsible service of gambling.

Provide information and assistance to customers about problem gambling.

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the unit completed.

Click here to download the Course Information Flyer.

Responsible Service of Alcohol

Provide Responsible Service of Alcohol (RSA)

This program is authorised by the Office of Liquor, Gaming and Racing (OLGR) and is run by KWSC Training in partnership with Direct Training Australia.

Program structure:

Code Title Description
SITHFAB009A Provide responsible service of alcohol

Sell or serve alcohol responsibly.

Assist customers to drink within appropriate limits.

Assess alcohol affected customers and identify customers to whom sale or service must be refused.

Refuse to provide alcohol.

Upon successful completion of the program, students will be issued with a OLGR authorised Statement of Attainment listing the unit completed.

Click here to download the Course Information Flyer

Responsible Management of Licensed Venue


This program is designed to ensure that Approved Managers (and other industry participants) receive information about their obligations under the Liquor Act.

In particular:
• The Legal Framework
• Noise Management Strategies
• Licenses and Permits
• Safety Management Strategies
• Risk Management
• Benefits of Good Management
• Best Practice Management
• Patron Management Strategies
• The License Document
• Networks to Support Management
• Other Legislative Considerations
• Responsible Service of Alcohol—The Law


Click here to download the Course Information Flyer

Bar Operations Course

This program is designed to provide students with the necessary skills and knowledge to effectively operate a licensed bar.

Program structure:

Code Title Description

SITXOHS002A

Follow workplace hygiene procedures

Follow hygiene procedures and identify hygiene hazards.

Report any personal health issues.

Prevent food and other item contamination.

Prevent cross-contamination by washing hands.

SITXFIN001A

Process financial transactions

Process receipts and payments.

Reconcile takings.

SITHFAB009A

Provide responsible service of alcohol

Sell or serve alcohol responsibly.

Assist customers to drink within appropriate limits.

Assess alcohol affected customers and identify customers to whom sale or service must be refused.

Refuse to provide alcohol.

SITHFAB001A

Clean and tidy bar areas*

Clean bar and equipment.

Clean and maintain public areas.

SITHFAB002A

Operate a bar**

Prepare bar for service.

Take drink orders.

Prepare and serve drinks.

Close down bar operations.

* Pre-requisite unit of Follow workplace hygiene procedures must be studied before or in conjunction with this unit.

** Pre-requisite units of Clean and tidy bar areas, Process financial transactions, Provide responsible service of alcohol and Follow workplace hygiene procedures must be studied before or in conjunction with this unit.

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the units completed.

Click here to download the Course Information Flyer.

Cafe Operations Course

This program is designed to provide students with the necessary skills and knowledge to work effectively in a restaurant, coffee shop or café.

Program structure:

Code Title Description

SITXOHS002A

Follow workplace hygiene procedures

Follow hygiene procedures and identify hygiene hazards.

Report any personal health issues.

Prevent food and other item contamination.

Prevent cross-contamination by washing hands.

SITXFIN001A

Process financial transactions

Process receipts and payments.

Reconcile takings.
SITHFA010A Prepare and serve non-alcoholic beverages Prepare and serve a range of non-alcoholic drinks.
Use, clean and maintain equipment and machinery for non-alcoholic drinks.

SITHFAB012A

Prepare and serve espresso coffee

Organise and prepare work areas.

Provide customer service and advise customers on espresso coffee.

Select and grind coffee.

Extract coffee.

Texture milk.

Serve and present espresso coffee.

Clean and maintain espresso machine.
* Pre-requisite unit of Follow workplace hygiene procedures must be studied before or in conjunction with this unit.

Upon successful completion of the program, students will be issued with a Statement of Attainment listing the unit completed.

Click here to download the Course Information Flyer.
 
KWSC Training | Accredited Courses | Short Courses | Course Dates | Enquiries
 
 
 
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